1. Choose your design and colorway.
Keep in mind that the focal point of each chart can be customized for the occasion. For example, you can use a baby’s name and a birthdate, or several children’s names, or list a wedding date. Please note that some charts may be customized to feature siblings while others only have room for one name at the 'top' of the tree. If you have any questions about this, please ask!
2. Fill out the genealogy form.
Upon receipt of your order, we will email you a simple form to complete. Make sure that the number of generations you have is the same as the design you’ve chosen. PLEASE NOTE: We cannot be responsible for mistakes on the form you send in. So please double check your work and your spelling!
3. Eagerly await your beautiful new genealogy chart.
Once we’ve received your form and payment, we will begin to create your custom genealogy chart. We ask customers to proof their charts before we print so they are perfect. The proof is usually sent within a week of the receipt of your family info. Once the proof is approved, delivery of the final print is 3-4 weeks. We ship from the US so add 6-10 days for delivery international orders. If you need an item earlier than this time frame, let us know and we can try to accommodate you. Rush charges may apply.
HOLIDAY DELIVERY: For orders to arrive by Dec. 23rd, we need your order AND family info by Dec. 1. We can always do a gift certificate or IOU card - just ask!
IMPORTANT: Because this is custom artwork, all sales are final. Thank you for understanding. Refunds within 30 days of purchase on non-Custom items including Gift Certificates. Gift Certificates may not be redeemed for cash.
Please note - We use PayPal to process our credit card orders. If you are uncomfortable using this service, we can accept personal checks. Contact us for more information on ordering using a check.
If you’ve tapped out Mom, Dad, Grandma, and Grandpa, try these sites. Researching your family’s history is like being a part of your very own mystery novel—lots of ups and downs and surprises. Hang in there. The discoveries are worth it!
familysearch.org — A great place to start (free).
usgenweb.org — Many helpful links. Look on the “Researchers” page if you are hitting a dead end. There are all sorts of tips on how to track down census records as well as birth, death and marriage certificates.
ancestry.com — Also a great resource (subscription required).
uftree.com — This offers some free charts you can fill in to get you started as well as a paid subscription.
There is a wealth of books on genealogy and genealogy research at your local library or bookstore. If you’re a fan of the “Dummies” series of books, there’s Genealogy for Dummies. If one insulting title isn’t enough, you can also try The Complete Idiot's Guide to Genealogy. The titles might make these books sound basic, but they are a great place to start.
Software that helps you manage your findings can also be a smart investment. This article provides a good list of what’s out there: Genealogy Software Review
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